AutoPayĪre you tired of logging on to CenturyLink’s website every month to pay your bill? You can sign up for AutoPay to automatically pay your bill every month. Note that to use saved payment information, you need to log in to your account at My CenturyLink using your username and password and pay using the bill pay tool. It’s quick, easy, and most importantly, secure. Just enter your account number and zip code and pay with a credit card or bank information. If you need to pay a bill on the fly, or don’t have an online account set up yet, you can use Quick Bill Pay. Whether you choose to pay a past due amount, break up payments, or make an early payment, the Payment Arrangements tool helps you gain some extra time to pay your bill. There are four options to suit your needs and make it easier to make your payments, depending on your cash flow. If you find yourself in a financial pinch unexpectedly or need extra time to pay your bill, you can use Payment Arrangements to break up your payments into more manageable amounts and schedule them automatically. Your appointment history is a great way to track what issues you have had in the past, which can be very helpful if you are seeing the same issue again and again. Finally, view your appointment history for any closed or canceled tickets. On the day of your appointment, check to see the approximate location of your technician. Have you recently signed up or changed your service with us? You can view your appointment time window for a technician install. Reschedule or cancel service appointments to fit your calendar. With My Appointments, you gain control of any scheduled service. You should also test your internet speed from one device, preferably connected directly to the modem by Ethernet. To get an accurate picture of internet speed, you should run the test a few times, and be sure you’re not connected to a VPN. There are a lot of variables that can impact the results of an internet speed test, including whether you’re connected to the internet via WiFi or Ethernet cable, how far away from the modem you are, and how many people are currently connected to your WiFi network. Our test also provides statistics about jitter and ping to help diagnose any issues in case your internet may not be running as quickly as it should. It takes about 30 seconds and helps you check both download and upload speeds. Need to check your speed? Run an internet speed test with our free tool. These tools are great options for troubleshooting internet and phone issues, especially when you don’t have time to pick up the phone and talk to a support specialist. When you need help with your internet or phone services, we’re proud to offer several self-help tools, including an internet speed test, designed to get you back online. Though we do everything we can to make CenturyLink services reliable, outages and other problems do still happen. Having internet issues? We know how frustrating that can be.
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